How to check your website, maps, and AI answers when clinic hours change

1. Record what changes and when it takes effect

If only Saturday check-in changes to 1 p.m., record it separately from the end of regular clinic hours. Record the effective date, end date of any temporary change, and final verifier together so your site and map listings convey the same information.

Use the hours and directions page as the main reference patients can find. Check for repeated information in the first-visit guide and footer. If you use an announcement image, include the change as text on the page too.

2. Keep regular and special hours distinct in official listings

Google Business Profile provides settings for regular and special hours. Update regular clinic hours, temporary closures, and booking availability in the appropriate fields in each of your map and booking services.

After editing, close the admin screen and reopen the URL patients see. If the site publishes operational information as structured data, check it against the visible values.

3. Check the sources if answers still show old information

Run the same prompt again and compare it with the previous response. Check whether the cited page still contains the old value and whether it is an official clinic page. Keep the edit and follow-up dates and track updates to official information and changes in AI answers separately.